Vacuum Research Corporation™ Privacy Notice
Who We Are
Vacuum Research Corporation (‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulations and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Information That We Collect
We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we may collect from you might include:
- Physical Address
- Email Address
- Telephone Number
- Mobile Telephone Number
- IP Address
We collect information in the below ways:
- Online forms via our website at www.lesker.com
- Website orders
- Email marketing campaign sign-ups
- Sign-up sheets at seminars, trainings, trade shows and other sales and marketing events
- Sign-up to our Innovate Newsletter
How We Use Your Personal Data (Legal Basis for Processing)
We take your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary to comply with the law or to carry out our legitimate interests. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data may include the following:
- We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
- We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
- We may have a legal obligation to share your personal data with credit reference agencies
- We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
You have the right to access any personal information that we process about you and to request information about:
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with data protection laws, as well as to object to any direct marketing from us, to exercise your data portability rights and to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. All processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including employing best practices in all transfers of information via our website and other electronic means.
Transfers Outside the EU
We utilize some products or services (or parts of them) that may be hosted/stored in the United States, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes:
- VRC Website Data
- VRC Operating System
- VRC Customer Requirement Management
- 3rd Party Email and Marketing Tools
- Processing information related to regulatory screenings (e.g. Restricted Party List screening)
Therefore, when you use our website, send us an email, or sign up to our newsletter, etc., the personal information you submit may be stored on servers which are hosted the United States. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by agreements and measures to protect your data and comply with the relevant data protection laws.
Where we transfer personal information for the above reasons, we utilize safeguarding measures and mechanisms to ensure that your personal data is safe and secure.
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to us, however, as this information is required in certain instances for us to provide you with our services, to deliver our products to you and/or to carry out legitimate interests, we will not be able to offer some/all of our products or services without it.
As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough assessment to ensure that we have weighed your interests and any risk posed to you against our own and that such interests are proportionate and appropriate.
How Long We Keep Your Data
We only ever retain personal information for as long as is necessary and we have review and retention policies in place to meet these obligations.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Lodging a Complaint
We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Vacuum Research Corporation™ Cookie Notice
Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimize your user experience and for features, products and services to function properly.
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services.